Shipping policy

Shipping Policy

Last updated: 10/07/2026

Processing Time

Orders are processed within [1-3] business days after payment is confirmed. Business days are Monday through Friday, excluding holidays. Orders placed after [time, e.g. 2:00 PM EST] or on weekends and holidays begin processing the next business day. During sales or peak seasons, processing may take up to [5] business days.

Where We Ship

We ship to [the United States / the United States and Canada / worldwide]. [We currently do not ship to P.O. boxes for expedited or overnight methods.]

International Orders

International orders typically arrive within [7-21] business days. Customers are responsible for any customs duties, import taxes, or brokerage fees charged by their country. These charges are set by local authorities, and we have no control over them or the amounts.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Tracking may take 24 to 48 hours to update after the label is created. If you haven't received tracking within [5] business days of ordering, contact us at mydropshippinghussle@gmail.com.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If your order is returned to us because of an address error, we can reship it once you cover the shipping cost again.

Lost, Delayed, or Stolen Packages

Carriers occasionally run into delays beyond our control. If your tracking shows delivered but you can't find your package, please check with neighbors and your household first, then contact the carrier. If it's still missing after [3] business days, email us at mydropshippinghussle@gmail.com with your order number and we'll help investigate. If a package is confirmed lost in transit, we will [reship or refund] your order.

Damaged on Arrival

If your order arrives damaged, email mydropshippinghussle@gmail.com within [7] days of delivery with your order number and a photo of the damaged item and packaging. We'll send a replacement or issue a refund.

Order Changes and Cancellations

We can only change or cancel an order before it ships. Email us at [email] as soon as possible and we'll do our best. Once an order has shipped, it can't be canceled, but you may be eligible for a return under our Returns Policy.

Returns and Refund Policy

Last updated: 10/07/2026

Our Promise

We want you to love your purchase. If you don't, we'll make it right.

Return Window

You may request a return within [30] days of delivery.

Eligibility

To qualify for a return, items must be:

  • Unused and in their original, sealed packaging, or [see satisfaction guarantee below]
  • Accompanied by your order number or proof of purchase

Non-returnable items:

  • Opened or used skincare products (for hygiene and safety reasons), except as covered under our Satisfaction Guarantee
  • Gift cards
  • Final sale or clearance items
  • Items returned after [30] days

Satisfaction Guarantee (optional, remove if you don't offer one)

If you try the product and it isn't right for you, contact us within [30] days of delivery. We'll offer a [refund / exchange / store credit] for your first opened product. This applies to one opened item per customer.

How to Start a Return

  1. Email mydropshippinghussle@gmail.com with your order number and the reason for the return.
  2. We'll reply within [1-2] business days with return instructions and a return address.
  3. Pack the item securely and ship it back. Please do not send returns before receiving authorization, as unauthorized returns may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, we'll cover return shipping or send a prepaid label. Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your return, we'll email you to confirm the result. Approved refunds are issued to your original payment method within [5-10] business days. Your bank or card issuer may take additional time to post the credit. If you haven't received your refund after [15] business days, contact us at [email].

Exchanges

If you'd like a different product or size, the fastest way is to return the original item and place a new order. If you'd prefer a direct exchange, email us and we'll arrange it, subject to availability.

Damaged, Defective, or Incorrect Items

If we sent you the wrong item or it arrived damaged or defective, contact us within [7] days of delivery with your order number and photos. We'll send a replacement or issue a full refund, including shipping, at no cost to you.

Late or Missing Refunds

  1. Check your bank account again.
  2. Contact your credit card company, since posting can take time.
  3. Contact your bank.
  4. If you've done all of this and still haven't received your refund, email us at mydropshippinghussle@gmail.com.

Sale Items

Sale items are eligible for return unless marked Final Sale at the time of purchase.